Blog

Community managers often have too much on their plates. This guide will help you reevaluate your priorities and determine which programs are driving the most business and member value. You'll also learn how to scale down or hand off programs, and how to hire new team members.

New community role? This step-by-step guide will help you conquer the first 90 days, build relationships, set goals, and start creating a thriving community.

%%title%% %%sep%% Every year, the CMX HQ team steps back and reflects on the last 12 months. Join us for a trip down memory lane!

Explore Serena Snoad's remarkable journey as the Online Community Manager at Alzheimer's Society, UK

Learn how to use Net Promoter Score (NPS) to measure the success of your community.

Deciding to close a community can be hard. As community managers, we pour so much love, energy, and time into our programs.

Learn how to measure and report the value of your community effectively with insights into different types of value creation, metrics-based assessment, and member-generated value.

%%title%% %%sep%% Introducing the incredible community professionals that will be helping decide this year's winners!

The Community Spotlight series celebrates the work and accomplishments of the incredible folks who are leading the CMX Connect Events program.

We had over 400 nominations for inspiring community professionals, and groundbreaking community teams. Here are this year's nominees!

earn how CMX built a moderator program that empowers community members, increases engagement, and helps to maintain a consistent standard across all community spaces