Blog

Carolyn Kopprasch on how Buffer supports their customers with their community and why they chose not to scale support

How to communicate big changes to your community members: Five tips to make sure you're not headed for disruption among your members.

New York City CMX Summit 2014 is done and dusted. We have a question: What is the future of the community industry?

Explore CMX Summit NYC, where industry leaders gather to share insights on community strategies.

Explore how Caleb Gardner, deputy digital director at Organizing for Action, shares strategies and insights on building movements, connecting shared values, and empowering communities to take action. Join him at CMX Summit on June 12-13 for more!

Explore a list of 50 outstanding community professionals who are shaping the community industry

Which department does community fit under in your company? We discuss the pros and cons of community in each department.

How the "Voice of Customer" team connects community and product at Shapeways. Natalia Krasnodebska discusses.

Community managers are experts in human interaction. But how well do you understand the psychology of community? Learn from Nathalie Nahai!

How did Kickstarter build their community team? VP of Community Cindy Au tells us. FInd out how she did this.

Hiring the right community manager is crucial for your company's growth. Learn how to make an informed decision by answering five essential questions to guide your hiring process.

Explore the secrets of community building with Richard Millington at CMX Summit NYC.