Blog

Redefining community roles for professionals: Why 'community manager' no longer suffices.

Discover how 7 Cups of Tea blossomed into a 17,000-strong community through structure, support, and valuable lessons.

How to deal with the seven types of troublesome members in your online community and avoid crisis. Read more here

Explore how venture capital firms are focusing on community-building to provide more than just funding to their portfolio companies. Learn why and how VCs are incorporating events, editorial content, physical workspaces, and online communities, and the metrics they use to track the success of these community efforts.

Carolyn Kopprasch on how Buffer supports their customers with their community and why they chose not to scale support

How to communicate big changes to your community members: Five tips to make sure you're not headed for disruption among your members.

New York City CMX Summit 2014 is done and dusted. We have a question: What is the future of the community industry?

Explore CMX Summit NYC, where industry leaders gather to share insights on community strategies.

Explore how Caleb Gardner, deputy digital director at Organizing for Action, shares strategies and insights on building movements, connecting shared values, and empowering communities to take action. Join him at CMX Summit on June 12-13 for more!

Explore a list of 50 outstanding community professionals who are shaping the community industry

Which department does community fit under in your company? We discuss the pros and cons of community in each department.

How the "Voice of Customer" team connects community and product at Shapeways. Natalia Krasnodebska discusses.