Blog

How to Build Systems Around Community Without Losing the Human Touch

By 
Martha Essien, CMX Fellow
, 
October 8, 2026
October 8, 2026
Community is about people, but the work around it needs structure. Here's how to systemise repeatable tasks so you have more room for real connection.
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How to Be an Effective Manager of a Community Team

Career Development
Alfredo Moressi explains how to be an effective manager of a community team.
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6 Tips to Engage a Community Teams' Strengths

Career Development
Learn how to build a close-knit team of talent by identifying individual strengths, building these strengths with training, improving communication skills, making teamwork a priority, and praising their successes.
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Imagine Yourself on Stage at CMX Summit 2019

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Apply to speak at CMX Summit 2019 by 4/18/19 and learn what we expect from the best proposals. Find out the best way to pitch.
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Brands, Belief, and Belonging

Community Management
Amanda Gordon explains how to foster a sense of belonging in communities of all shapes and sizes. Read more now.
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An Apple a Day Keeps a Stagnant Community at Bay: Checking the Health of Your Community

Community Management
In our latest blog post, Leon Papkoff explores what it means to manage your community health and why you should track this metric.
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CMX Summit 2019 Is Here!

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Did someone say CMX Summit 2019? That's right, get excited — and get your ticket for — the biggest and best conference for community builders!
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The 5 Ws of CMX Connect

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CMX Connect events are incoming! Learn more about what they are, where they'll be, and how you can host your own local gathering of community professionals.
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The Workplace of the Future: Employee Engagement Through Community Organizing

Career Development
Discover how community organizing principles can transform the workplace, fostering employee engagement and driving organizational success.
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4 Secret Ingredients for a Vibrant Community

Community Engagement
Denise Henkel gives us four secret ingredients for creating a vibrant and engaging community. %%sep%% %%sitename%%: Helping Community Professionals Thrive.
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CMX is Joining Forces with Bevy!

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It's been 5 years and CMX has done a lot of amazing things. Now, we're ready to announce our next step: Joining forces with Bevy.
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Measuring Your Member’s Sense of Community

Community Engagement
Elijah van der Geissen walks us through his survey data to take a deep dive into keeping your members engaged.
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Tips for Successful Community Migration from One Platform to Another

Community Tools and Software
Looking to move your community to a new platform? Leon Papkoff walks us through some tips for community migration.
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2019 Predictions for the Community Industry

Community Management
2018 was a big year in the community industry. There’s more energy and interest in community-driven business than ever before. I shared a few of my predictions for 2019 on Twitter, and wanted to add a little more color. Here are my full 2019 predictions for the community industry.
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Follow The North Star: Creating a Community Team Mission Statement

Community Management
Mary Thengvall walks us through creating a mission statement and what having the right mission statement can do for your community.
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Measure the Value of Contribution, Not the Value of Community

Business Impact and Proving ROI
How do you measure the value of community? Even organizations with large teams who are spending half a million dollars on their technology don’t have a clear answer. They're making progress, but it's not obvious.
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