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From Toastmasters to Intercom: Diana Tripac's Journey in Community Building

By 
Ahmad Fahim Didar
December 24, 2025
December 24, 2025
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What to Measure and Why: How to Track Community Engagement

Business Impact and Proving ROI
Guest contributor Saira Mortier walks us through some key metrics to measure for any community to establish how engaged that community's members are!
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Getting Extra Transparent on Your Costs and Benefits (And Ours) for CMX Summit

CMX Summit
A deep-dive into the costs and benefits of attending CMX Summit. We share all the numbers and where your ticket dollars go.
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Build a Community Measurement Strategy You Can Be Proud Of

Business Impact and Proving ROI
Does your community have a defined business value yet? Take the first step building a clear, effective community measurement strategy.
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The CMX Community Strategy Canvas: A Simple Planning Tool for Community Professionals

Business Impact and Proving ROI
Introducing the CMX Community Strategy Canvas, a tool to help you organize your community strategy once and for all. Download your copy!
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Tools of the Trade: How to Engage Podcast Listeners and Event Attendees with Dom Garrett

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CMX Slack Community Ask Me Anything with Dom Garrett
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The 10-Step Process for Building a Thriving Community From Scratch

Community Management
The 10-Step process to build, launch and scale a new community from scratch from CMX CEO David Spinks.
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How to Prioritize Your Work As A Community Manager

Career Development
It's important for a community manager to step back and prioritize what really matters on your to-do list. Use this guide to get started.
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How to Build and Develop a Community from Scratch

Community Management
Learn how to build and develop a community from scratch with these six top takeaways from CMX.
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How to Write an Exceptional Community Manager Job Description

Career Development
Attract top community management talent by following these expert tips for crafting a compelling job description.
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How the Best Community Pros Avoid Burnout and Stay Productive

Career Development
Community professionals are often prone to burnout due to the demanding nature of their work. Discover how to assess your productivity, identify the tools that work best for you, and create a personalized strategy to avoid burnout and achieve long-term success.
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