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Knowledge Leaders and Culture Leaders: Why Support-Driven Communities Need Both

By 
Niv Jonah Hajaj, CMX Fellow
July 17, 2026
July 31, 2026
Support communities reward technical helpers but overlook the members who build belonging. A framework for recognizing Knowledge and Culture Leaders alike.
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99.99% of the Things You Do Won't Matter. And That's Okay.

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New Year, new you. Just remember, %%title%% CMXHub - Helping Community Professionals Thrive.
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But What IS Self-Care? Community Manager Advancement Day

Career Development
Self-care is essential for community managers to avoid burnout and stay productive. This article provides a comprehensive guide to self-care for community managers, including tips on communication, education, relationships, physical health, and mental health.
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CMX Connect 2019 | A Year in Review

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CMX Connect reached over 3,000 community professinals this year! We are looking back at the impact this progam had in 2019, and looking ahead to next year!
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The 2019 State of Developer Report: What Developers want from a Community

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%%title%%. CMXHub - Helping Community Professionals Thrive.
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3 Million Registered Users. Zero Marketing Dollars | Mike Porath

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Mike Porath, founder of The Mighty, shares his experience building community through viral member stories. CMX Summit 2019.
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Plan Your Community Strategy with the 2020 Community Industry Trends Report

Community Industry Report
This year’s Community Industry Trends report continues in that vein, but it also explores a new dynamic in greater detail; the value and differences...
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The Power of Enterprise Community Marketing | Jay Simons and Alex Bard

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%%title%%. CMX Summit 2019. CMXHub - Helping Community Professionals Thrive.
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Going Offline | The Power of Building Offline Community

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Read Erica Kuhl's "%%title%%". CMXHub - Helping Community Professionals Thrive.
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Community is Eating the World | Kobie Fuller & Derek Andersen

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Quotes and Notes from CMX Summit 2019. VC Panel: Community is Eating the World. CMXHub - Helping Community Professionals Thrive.
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The Difference Between Field Marketing and Community Ambassador Programs

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%%sitename%% explains %%title%%. CMXHub - Helping Community Professionals Thrive.
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Setting up Your Global Community Team for Success! | Jennifer Sable Lopez

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Check out the highlights from Jen Sable Lopez' talk at CMX Summit 2019: Setting up Your Distributed (Global) Community Team for Success!
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[Video] Getting to the Heart of Radical Candor | Kim Scott & Ryan Smith

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%%title%%. CMXHub - Helping Community Professionals Thrive.
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How Top SaaS Companies Drive Business Impact Through Community | Aly Merritt & Kevin Lau

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CMX Summit 2019 - How Top SaaS Companies Drive Business Impact Through Community and customer advocacy. Aly Merritt & Kevin Lau
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Building Community is Smart Business | Erica Kuhl

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CMX Summit 2019 Highlights and Notes: Building Community is Smart Business with Erica Kuhl. CMXHub - Helping Community Professionals Thrive.
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Over 60 Talks from CMX Summit 2019 Are Now Available!

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CMX Summit 2019 - Grab yourself some seltzer, a pen, and a notebook, and enjoy over 20 hours of the best content the community industry has to offer.
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