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Knowledge Leaders and Culture Leaders: Why Support-Driven Communities Need Both

By 
Niv Jonah Hajaj, CMX Fellow
, 
July 17, 2026
July 31, 2026
Support communities reward technical helpers but overlook the members who build belonging. A framework for recognizing Knowledge and Culture Leaders alike.
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How to Convince Your Boss to Send You to CMX Summit West – Before Tickets Sell Out!

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Everything We Learned from Running a 2,800 Person Virtual Conference

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After hosting the first ever CMX Global Connect on April 28, we decided to share %%title%%.
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CMX Global Connect FAQs

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Joining us at CMX Global Connect on April 28, 2020? We can't wait! Here are the answers to some frequently asked questions from the community.
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The New Normal: How COVID-19 Will Impact Your Community Strategy

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Read David Spinks' predictions for how COVID-19 will impact your community strategy in the long run, over the next 6-12 months.
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SIFT: How Communities Can Combat Misinformation

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Now more than ever, people need support and information from a place they can trust. But how do you ensure your source is trusted? You SIFT!
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How Community Supports the New WFH World

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Companies across many sectors, have sent employees home to work from home, remotely. Here is how community can support this new WFH world.
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CMX Global Connect: A Virtual Conference for Community Professionals

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CMX Global Connect is a one-day virtual conference that will bring our global community together, online, to learn, grow, and, well... Connect.
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The Art of Facilitating Virtual Discussion Groups and Breakouts

Community Engagement
David Spinks shares 11 pieces of advice to make your virtual discussion groups feel just like the real thing.
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Why Community Moderation Matters: A Conversation with Izzy Neis and Carlos Figueiredo

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An in depth look at why community moderation matters: A conversation with Izzy Neis from ModSquad and Carlos Figueiredo from Two Hat.
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A Comprehensive List of Tips, Tools, and Examples for Event Organizers During the Coronavirus Outbreak

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CMX Summit 2020 - What To Know Before You Go!

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4 Habits to Help You Organize Your Workflow

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%%title%%. Plus, software suggestions that will help you do it! CMXHub - Helping Community Professionals Thrive.
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8 Healthy Habits to Incorporate Into Your Morning Routine

Career Development
For CMAD 2020, we discuss 8 Healthy Morning Habits to Incorporate Into Your Routine | CMXHub - Helping Community Professionals Thrive.
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7 Simple Ways to Add Self-Care Into Your Work Routine in 2020

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%%title%% | #CMAD2020 | CMXHub - Helping Community Professionals Thrive.
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The Self-Care Toolkit brought to you by CMX Connect London

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During their event on January 27th, the CMX Connect chapter in London created a self-care toolkit, to help community professionals.
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Announcing the Winners of the First Annual Community Industry Awards!

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Announcing the winners of the 2020 Community Industry Awards! Meet our first-ever champions. %%sep%% CMX: Helping Community Professionals Thrive.
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