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Knowledge Leaders and Culture Leaders: Why Support-Driven Communities Need Both

By 
Niv Jonah Hajaj, CMX Fellow
, 
July 17, 2026
July 31, 2026
Support communities reward technical helpers but overlook the members who build belonging. A framework for recognizing Knowledge and Culture Leaders alike.
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How to Drive Community Engagement at your Virtual Conference

Community Events
Read the ways to encourage attendees to stay longer and participate more, and to help you get a return on your virtual conference.
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Community Strategy: The Three Level Framework

Business Impact and Proving ROI
Here is the Three-Level Community Strategy Framework from CMX to give you the resources, strategies and tools to help build a thriving community.
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Why you should attend CMX Summit 2021: Rise

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Nothing beats the power of the CMX Community gathering. Here are some reasons why you should attend CMX Summit 2021: Rise
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The Simple 3-Step Model for Measuring Community

Business Impact and Proving ROI
Discover the straightforward 3-step model for measuring your community's value with precision.
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Blake’s Best Memes

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The purpose of this post is to highlight one very special way Blake Ethridge brings the magic: his homemade memes
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How to Build a Points-Based Reward System to Keep Members Engaged

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How to plan, launch, and scale a successful points-based reward program to keep your community members engaged.
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How To Use Data to Prioritize In Your Community: A Case Study from FeverBee

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The Results from CMX’s First Community Health Survey

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How We Run Community Health Surveys At CMX

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You’re Invited to CMX Summit 2021!

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Join the largest gathering of community professionals at CMX Summit 2021. Incredible speakers, hands-on workshops, and new surprises! %%sep%% %%sitename%%
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How To Get Executive Buy-In For Your Community

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The CMX Social Identity Cycle: How to Build Thriving Communities

Community Engagement
The CMX Social Identity Cycle is a simple model that leverages community psychology to design truly engaging community experiences.
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6 Tips for Scaling the Community Career Ladder

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How to Hire a Community Manager

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Memes Should Be Part of Your Community Strategy. Here’s Why

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A Guide to the Community Career Path

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How can community managers advance up the career ladder? Read our Guide to the Community Career Path to start building your career. %%sep%% %%sitename%%
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