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How to Build Systems Around Community Without Losing the Human Touch

By 
Martha Essien, CMX Fellow
, 
October 8, 2026
October 8, 2026
Community is about people, but the work around it needs structure. Here's how to systemise repeatable tasks so you have more room for real connection.
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Getting Extra Transparent on Your Costs and Benefits (And Ours) for CMX Summit

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Does your community have a defined business value yet? Take the first step building a clear, effective community measurement strategy.
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The 10-Step Process for Building a Thriving Community From Scratch

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The 10-Step process to build, launch and scale a new community from scratch from CMX CEO David Spinks.
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How to Prioritize Your Work As A Community Manager

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How to Build and Develop a Community from Scratch

Community Management
Learn how to build and develop a community from scratch with these six top takeaways from CMX.
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How to Write an Exceptional Community Manager Job Description

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How the Best Community Pros Avoid Burnout and Stay Productive

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The Business Value of Community

Business Impact and Proving ROI
Learn the essential steps to prove the value of community in business.
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