It really levels up your ability to build and engage communities, not to mention the incredible network of community professionals you get to interact with."
— Stephanie Yolish, Yelp
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2018 was a big year in the community industry. There’s more energy and interest in community-driven business than ever before. I shared a few of my predictions for 2019 on Twitter, and wanted to add a little more color. Here are my full 2019 predictions for the community industry.
How do you measure the value of community? Even organizations with large teams who are spending half a million dollars on their technology don’t have a clear answer. They're making progress, but it's not obvious.
Why Taking Your Community Activity Offline Is Worth Your Time - The ROI of Taking Your Community Experience Offline. Pearls of wisdom from Ruggy Joesten of Yelp.
Leon Papkoff walks us through examples of User-Generated Content and why it's so effective a strategy for a variety of different business models to engage their communities.
Writing community guidelines that you can stick to isn’t easy. But if you break the process down into distinct steps, you’ll be well on your way to success. This article will give you some tips and tricks for crafting the perfect community guidelines that you'll be able to stick to.
The 7P's of a community is a simple framework to help build communities, organize members, evaluate success of the community and more. Learn more with CMX.