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Meet our 2025 Award Winners!

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Beth McIntyre
May 2, 2025
May 2, 2025
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Tips for Successful Community Migration from One Platform to Another

Community Tools and Software
Looking to move your community to a new platform? Leon Papkoff walks us through some tips for community migration.
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2019 Predictions for the Community Industry

Community Management
2018 was a big year in the community industry. There’s more energy and interest in community-driven business than ever before. I shared a few of my predictions for 2019 on Twitter, and wanted to add a little more color. Here are my full 2019 predictions for the community industry.
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Follow The North Star: Creating a Community Team Mission Statement

Community Management
Mary Thengvall walks us through creating a mission statement and what having the right mission statement can do for your community.
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Measure the Value of Contribution, Not the Value of Community

Business Impact and Proving ROI
How do you measure the value of community? Even organizations with large teams who are spending half a million dollars on their technology don’t have a clear answer. They're making progress, but it's not obvious.
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Why Taking Your Community Activity Offline Is Worth Your Time

Community Events
Why Taking Your Community Activity Offline Is Worth Your Time - The ROI of Taking Your Community Experience Offline. Pearls of wisdom from Ruggy Joesten of Yelp.
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How to Motivate Your Community Superstars

Community Engagement
Jake McKee walks us through the do's and don'ts of rewarding community superstars critical to the health and growth of any online community
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User Generated Content: Examples, Why It Works, and Why It Matters

Community Management
Leon Papkoff walks us through examples of User-Generated Content and why it's so effective a strategy for a variety of different business models to engage their communities.
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18 Ideas to Help You Better Incorporate Community Feedback into Your Product

Community Management
Explore 18 strategies for managing community feedback and idea boards to enhance product development.
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Writing Community Guidelines You Can Stick To

Community Management
Writing community guidelines that you can stick to isn’t easy. But if you break the process down into distinct steps, you’ll be well on your way to success. This article will give you some tips and tricks for crafting the perfect community guidelines that you'll be able to stick to.
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The 7P’s of Community: The Framework for Building Community Belonging

Business Impact and Proving ROI
The 7P's of a community is a simple framework to help build communities, organize members, evaluate success of the community and more. Learn more with CMX.
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5 Steps to Convince Your Boss – #CMXSummit is the Place to Be

CMX Summit
Want to attend CMX Summit, but need that extra boost to help convince your boss that the investment is worth it? We got your back.
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