The Secrets to Sustaining Mature Communities: A Pre-Summit Workshop with Salesforce

Ana Levidze
August 14, 2023
August 14, 2023

Summer is heating up, and so are the updates from the CMX Summit 2023: Shine!

As promised, this conference is THE ultimate destination for every community professional and passionate. We've been hard at work to deliver on our commitment, and here's what's in store:

  • We've revealed the star-studded lineup of phase 1, 2, and 3 speakers—over 20 exceptionally talented community pros! With diverse experiences across industries and community roles, there's something for everyone. And there's more to come—stay tuned for the full lineup reveal!
  • This year's CMX Summit 2023: Shine is driven by three powerful pillars that are more relevant than ever. Explore the future of community, embrace co-creation for growth, and learn together to build sustainable, thriving networks that stand the test of time. 
  • We're creating a vibrant space for you to gather, connect, and collaborate with like-minded community professionals. Enjoy meetups, book signings, and networking opportunities that will inspire meaningful conversations. 
  • Pre-Summit Workshop with none other than Richard Millington, the founder of Feverbee, about Data-Driven Community Management

And that's not all, because today, we are super excited to announce that we are adding one more pre-summit workshop in collaboration with Salesforce!

So let us tell you all about this amazing workshop addition!

Sustaining Mature Communities Workshop with Salesforce Team 

There are a unique set of challenges and opportunities that comes with managing an established community. As a community grows and evolves, community managers must adapt their strategies to maintain engagement, resolve conflicts and foster a welcoming environment for all members. This advanced workshop delves into the intricacies of managing developed communities, equipping you with the knowledge to help you nurture and sustain engagement.

The Trailblazer Community, founded over 15 years ago, stands tall as one of the tech industry's most vibrant communities. Today, Salesforce shines even brighter, with four mature and thriving communities across its portfolio, including Tableau's Data Fam, MuleSoft Muleys, and Slack Community.

Join us on Tuesday, October 3, for an unforgettable and jam-packed workshop with the dream team of Salesforce, Tableau, and MuleSoft. Together, we'll dive into the strategies behind sustaining mature communities and gain invaluable insights from these brilliant minds:

Jessica Langston - Senior Director at Trailblazer Community

Andrew Grinaker - Director at Tableau Community

Marissa Dimino Burns - Senior Community Manager at Trailblazer Community

Sabrina Hockett - Manager at MuleSoft Community

The community strategists from across Salesforce, Tableau, and MuleSoft communities will walk through real-life examples and examine successful community management approaches.

This workshop will include:

  • Tips for building community relationships for the long haul
  • How to create a community of inclusion
  • Steps to develop feedback channels and co-design with your community
  • Best practices around moderation, mediation, and managing difficult conversations
  • Scalable tactics that community managers can implement today

Limited Availability: Register for Pre-Summit Workshop Now! 

The workshop will take place on October 3, before the CMX Summit 2023: Shine kicks off. As tickets are limited, make sure to register now before they're gone. 

We can't wait to see you there as we explore the future of community, embrace co-creation for growth, and learn together to build sustainable, thriving communities!

Click here to grab a ticket to join the workshop and CMX Summit 2023: Shine.

Ana Levidze
Community Content Manager
August 14, 2023
August 14, 2023

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