CMX HQ EVENTS
Communities change the world.
CMX Masterclasses bring together community professionals from around the world to learn what’s working right now through tactical workshops, real-world case studies, and conversations with industry leaders. Community is no longer a nice-to-have — it’s a proven driver of retention, loyalty, revenue, and long-term brand resilience.
Each Masterclass is actionable, grounded in today’s challenges, and focused on strategies that move the needle — from improving community health to proving ROI and strengthening belonging.
Each Masterclass is actionable, grounded in today’s challenges, and focused on strategies that move the needle — from improving community health to proving ROI and strengthening belonging.
The Future of Community: From Engagement to Impact
Community teams are increasingly being asked to deliver outcomes, not just participation. Masterclasses showcase how communities drive retention, revenue, customer success, and trust — while advancing the metrics, health indicators, and shared language needed to prove community’s business value.
Embrace Co-Creation & Shared Ownership
The strongest communities aren’t built for members — they’re built with them. We explore how practitioners can empower members as collaborators and leaders, creating scalable ecosystems where growth, engagement, and innovation are shared across the network.
Build Belonging & Long-Term Sustainability
Sustainable communities require more than activity — they require trust, inclusion, and intentional design. Masterclasses create space for meaningful conversations and action around Diversity, Equity, Inclusion, and Justice as foundational to communities that are thriving, resilient, and enduring.
Subscribe to the CMX Newsletter
We review the top community industry news, trends,
jobs and resources every week, so you’re always in the know.
jobs and resources every week, so you’re always in the know.
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